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Bobcat Company launches Bobcat Machine IQ mobile app

January 7, 2022

Bobcat’s new Bobcat Machine IQ Wireless Communication (Machine IQ) mobile app offers owners a new way to stay connected to their machines. Equipment owners can use the app to check on the health of machines and remotely track information regarding maintenance, security and performance from their mobile devices.

“Operators need quick, seamless access to their machine’s telematics no matter where the job takes them, and our Bobcat Machine IQ packages are designed to put all that information at their fingertips,” said Wendi Majerus, digital business product manager at Doosan Bobcat North America. “Now, our customers can access this data through the Machine IQ mobile app, an easy-to-use, intuitive option to help better manage their equipment and maintenance needs on the go.”

The Machine IQ Basics package is a subscription service that allows customers to effectively manage their machines. The service is free for the first three years from the original equipment purchase date.

Machine IQ Basic features include:

  • Basic telematics – tracks key information points, including GPS location and history, operating hours and last recorded fuel levels.
  • Custom asset name – allows customers to create personalized names to quickly identify machines in a fleet.
  • Maintenance interval tracking – tracks regular planned maintenance and custom maintenance schedules and allows customers to view high-level instructions in the portal.

The Machine IQ Health and Security package includes all Machine IQ Basic features plus the following advanced features:

  • Maintenance reminder email alerts – notifies customers via email when approaching regular maintenance. The alert provides high-level information on how to perform regular maintenance as well as on relevant parts. Customers can access the regular maintenance tracker to see what planned maintenance is coming up, and also sign up for mobile push notifications to go directly to their phones. This quickly alerts them to maintenance reminders, fault code alerts, as well as geofence and curfew breaches.
  • Fault code notifications and troubleshooting – distribute alerts, a clear description and troubleshooting steps if the machine reports a fault code. Customers can also subscribe to email notifications for alerts and troubleshooting.
  • Geofence creation and breach notification – provides customers with the ability to set up custom boundaries and receive email notifications the moment the machine leaves the specified operation boundary.
  • Curfew creation and breach notifications – alerts customers via email if their equipment is being operated outside of designated days or hours.
  • Machine utilization reporting – tracks machine efficiency and utilization to help customers make more informed decisions. The feature compares idle time, working time and fuel usage as well as generates custom reports.
  • In-portal notification management – A clear notification counter on the home page provides a singular place to manage all important machine notifications.

Machine and fleet information can now be accessed by operators through two options: the existing Bobcat Owner Portal and from the new Bobcat Machine IQ mobile platform. The app is free for Bobcat customers and uses the same login information as the Bobcat Owner Portal and is available on both iOS and Android operating systems.

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